FAQ
Common questions
Everything you need to know about booking, tracking, and working with Leonary Logistics.
How fast can Leonary deliver my parcel?
Express delivery is available within 1 hour in major cities including Nairobi. Same-day and next-day options are available countrywide.
Which countries do you serve?
We operate across Kenya with cross-border logistics into Uganda and Rwanda. Our platform also covers major East African cities.
Can I track my shipment?
Yes. Use the Track Shipment feature on our app or website with your tracking reference for live status updates.
Do you offer dedicated riders for businesses?
Yes. Dedicated rider services place a full-time courier at your location exclusively for your deliveries.
What are your business hours?
Our office is open Monday to Saturday, 09:00–18:00 EAT. Online booking for parcels and reservations is available 24/7.
Where is Leonary located?
Leonary Logistics is headquartered at Village Plaza, Ngara Road, Nairobi, Kenya.
How do I book errands or corporate tasks?
Use our Reservations page to submit an errands or parcel request, or contact us directly for a quick quote.
Is proof of delivery provided?
Every delivery includes proof of delivery — recipient signature captured on the driver device and shared with you.